Osborne Wood sets new shipping record
Early fall is historically a busy time for local manufacturer and supplier Osborne Wood Products.
The company specializes in wood components for both the trade as well as consumers, including items such as island posts and table legs.
Supplying high end components for dining table projects to full kitchen renovations, Osborne Wood Products is a local source that serves not only locally, but internationally.
During the week of Nov. 6, Osborne experienced a record breaking week.
With shipping numbers at their highest in company history, Osborne employees successfully completed shipments for 1,199 boxes.
While offering same-day shipping as a competitive advantage, many of the boxes leaving the Osborne facility were from orders placed within the same business day.
The customer service department, production and shipping teams efficiently worked together to successfully break this historic record.
Osborne CEO Leon Osborne expresses the importance of customer service, including fast and efficient shipping options.
“As a company we are committed to a partnership for success by providing superior customer service and world class innovation through forward thinking and a culture of caring,” Osborne said.
“This monumental achievement not only marks a successful week in the Osborne books, but a time of growth as well,” he said.
The company continues to grow and expand not only in services and offerings, but in its facilities as well. Maintaining cutting edge technology, lean management practices, and superior customer service, Osborne Wood Products continues to be a leader in business as well as the community, Osborne said.